Where is the Shed located?
We are directly next door to Smoky Mountain Harley-Davidson sharing an address of 1820 West Lamar Alexander Parkway, Maryville, TN, 37801
What time does the show start tonight?
Gates open for most outdoor shows at 6pm. Support act goes on at 7:30pm, and the headliner goes on at 8:30pm. This is standard for 95% of shows. Check the website’s individual show listings to see if it is different. Indoor show times can vary.
Are tickets still available?
Tickets are always available the day of show unless a show is sold out. Check the show’s individual listings to make sure. After 5PM on the day of the show, they must be purchased at the gate.
What are the ticket price differences?
Tickets bought in advance online are $5 cheaper than walk-ups at the ticket booth on the day of the show. However, motorcycle ride-ins get the advance price on show nights pending the show is not sold out. Online tickets are available online up until 5pm on the day of the show.
We always recommend people purchase their tickets in advance!
Where Can I Buy Tickets / How do I Know They are Valid
The only legitimate places to buy tickets to a show at The Shed are our website and/or a link directly from the band’s website to from Etix.com & Etix.com directly:
www.theshedmaryville.com/events/list/
www.etix.com/
Can I buy tickets at Smoky Mountain Harley-Davidson?
No, advanced tickets are only available here on the website. Day of Show tickets are only available at the gate starting at 6pm.
Do children need a ticket?
Yes, all people entering the show, no matter age, must have a ticket.
Can I use my credit card to purchase tickets at the gate?
Yes! We accept all major Credit Cards and most debit cards from banking institutes. Prepaid cards are not accepted!
Can I bring food and drinks? How about alcohol?
The Shed does not allow any outside food and drinks. Anyone with either will have it confiscated and risk being asked to leave. We have a great full service bar and restaurant with plenty to eat!
Does the Smoky Mountain Harley-Davidson VIP Bike Sale Pass include a guest?
The VIP Pass is only for a single entry. Guests will need a ticket. Also, VIP Passes are not valid on concerts listed as “Platinum Shows.” These passes are obtained by purchasing a motorcycle next door at Smoky Mountain Harley-Davidson.
Are pets allowed at The Shed?
Yes! Pets are allowed at The Shed, but we do ask that you refrain from bringing your pets to shows. While we love to have furry critters around to love on, please keep in mind there will be a lot of noise and a lot of people around. Not all animals know how to behave in this situation and not all people know how to approach your pet. It also can get very hot and uncomfortable for your pet. Service animals are exempt. At no time are pets allowed inside the Smokehouse due to Health Code requirements. If you do bring them they are required by law to be on a leash and we ask that you please clean up after your fur children!
I bought tickets online but never received the tickets in my email. Where are they?
Do not worry! We can help you find your ticket purchase.
- 1st some email servers (comcast, hotmail, yahoo, etc) boot the ticket email into your junk/spam folder, so check your email spam.
- 2nd search your email for “Etix.com”.
- 3rd visit Etix order lookup @ www.etix.com/ticket/resend/ … with your email and last 4 of credit card and you should find them
- If that does not work you may email [email protected]
- Lastly call The Shed @ 865.977.1669
If you are already onsite, the Ticket Booth can look up your purchase!
Do I have to print my tickets off?
Tickets can be scanned from your phone or from your printed copy. Photos of tickets can not be validated.
Can I bring my chair to The Shed to set it up to watch?
Yes, camping style chairs are allowed at the venue in designated areas. Chairs with foot rests, lounge chairs and oversized chairs are not allowed. Areas where chairs are allowed will be marked clearly with signs. If you plan to stand for the duration of the concert, we ask that you please refrain from bringing chairs as there is limited space.
What am I allowed to bring into the concert?
We allow people to carry reasonably sized bags and purses, but all of these are subject to search.
We do not allow any outside food and drink.
We also do not allow any weapons of any kind. This includes but is not limited to firearms and bladed weapons.
As stated above, you are more than welcome to bring a chair, we will always have a place for seating for our outdoor shows.
How do I get my band booked at The Shed?
Please send your bands information to [email protected].
Include your EPK, social media links, and any other pertinent information.
Please understand that we get hundreds of requests a week an if we are interested/have availability, we will be in contact with you.
I’m coming from out of town, where should I stay?
Check out the Smoky Mountain Harley-Davidson Rider Guests Services page for multiple options- http://www.smh-d.com/be-sure-to-get-the-most-out-of-your-tour-group–rider-guest-services
Can I get a refund on my tickets?
We do not have the ability to offer refunds on any tickets. All sales are final.
If a show is rescheduled, refunds will be issued as requested.
What is your capcity?
Outdoor Shows = 2,000
Indoor Shows = 250
What is the best way to travel around?
From Venue:
Blount Taxi 865.363.6620
Uber
Lyft
To Venue:
1-N-Only Airport Taxi Service 865.740.8026
Blount Taxi 865.363.6620
Uber
Lyft
What is the Weapons Policy?
There are NO weapons of any kind allowed in The Shed. We ask that you refrain from bringing them entirely or lock them in your motorcycle or vehicle.
Is Smoking Allowed at The Shed
You can smoke at the venue, but we please ask that you stay outside of the covered area when you smoke, stay away from children and be courteous of those around you.
Is there an ATM on-site?
Yes, there is an ATM in the bar & restaurant located behind the venue.
What is the parking situation?
Parking is available inside the gate for handicap and motorcycles first. There is a limited amount of parking on-site. We also ask that you refrain from parking in the Smoky Mountain Harley-Davidson Parking lot until after they close @ 7PM. Parking fills up fast and there is Maryville PD traffic control at the entrance. Overflow parking is available directly across the street. Shuttle service is provided free of charge to and from overflow parking for your safety.
What is a PLATINUM SHOW?
Season Passes obtained through the purchase of a motorcycle at Smoky Mountain Harley-Davidson are not valid for a ** PLATINUM SHOW **
Where can we "Pre-Game" for the Show?
we ask that you do not attempt to “Tail-Gate” “BBQ” or “Pre-Party” in the parking lots. Security will enforce this policy. TN State Laws Prohibit the consumption of off-site alcohol on property and we do not want US or YOU to get in trouble.